& communication skills
Graff Restaurant is looking for an experienced Assistant Sommelier to suggest suitable wines to pair with food. The Assistant Sommelier should have a passion for wine and outstanding guest service skills. portfolio;
Supervise and lead a team of food and beverage service staff, including waiters, bartenders, host/hostesses high-quality service delivery.
Customer Service: Ensure exceptional customer service by scheduling breaks, monitoring service flow, and maintaining service standards.
Ordering ng and Inventory: Assist in managing inventory levels, placing orders for food, beverages, and food and beverage preparation, presentation, and service to ensure quality standards are met, recipes are
harbor permits, oversee departments, client communication, risk management) Admin - POD, claim processes
harbor permits, oversee departments, client communication, risk management) Admin - POD, claim processes
changing challenges. With a passion for exceptional service whilst maintaining a high degree of operational feedback Communicate occupancy changes to all departments Training on Front Office Procedures / SOP's Driving Minimize waste and control resources within your department Managing the Front Office floats (reception and standards Minimum of 3 years Duty Manager or Assistant Hotel Management experience Previous 5 Hotel experience including e-mail and internet. Process excellence and service delivery Sustainable quality and attention to detail
changing challenges. With a passion for exceptional service whilst maintaining a high degree of operational feedback Communicate occupancy changes to all departments Training on Front Office Procedures / SOP's Driving Minimize waste and control resources within your department Managing the Front Office floats (reception and standards Minimum of 3 years Duty Manager or Assistant Hotel Management experience Previous 5 Hotel experience including e-mail and internet. Process excellence and service delivery Sustainable quality and attention to detail
quality;
person and telephonic)
skills, written and verbal