/>Overview: We are looking for a Guest Assistant to join our clients esteemed wine estate, renowned a Guest Assistant, you will be an integral part of ensuring guests receive exceptional service and enjoy professionalism.
JHB003161-RD-1 Our Client is looking for a Guest Assistant to join their Estate Area/Location: Franschhoek Cape Town Overview: We are looking for a Guest Assistant to join our client's esteemed wine estate, renowned a Guest Assistant, you will be an integral part of ensuring guests receive exceptional service and enjoy warmth and professionalism. Provide personalized assistance and respond promptly to guest inquiries and requests and proactively offer assistance to enhance their experience. Concierge Services: Offer recommendations
JHB003161-RD-1 Our Client is looking for a Guest Assistant to join their Estate Area/Location: Franschhoek Cape Town Overview: We are looking for a Guest Assistant to join our client's esteemed wine estate, renowned a Guest Assistant, you will be an integral part of ensuring guests receive exceptional service and enjoy warmth and professionalism. Provide personalized assistance and respond promptly to guest inquiries and requests and proactively offer assistance to enhance their experience. Concierge Services: Offer recommendations
across various locations within the estate.
equipment across various locations within the estate. Assist with the loading and unloading of deliveries, ensuring care. Provide courteous and efficient transport services for guests, including transfers within the estate and proper functioning of the vehicle(s) used. Assist with general porter duties, including moving and transportation and handling of goods. Assist other estate departments with tasks as needed, ensuring smooth transport activities. Provide excellent customer service to guests, addressing their needs and queries professionally
equipment across various locations within the estate. Assist with the loading and unloading of deliveries, ensuring care. Provide courteous and efficient transport services for guests, including transfers within the estate and proper functioning of the vehicle(s) used. Assist with general porter duties, including moving and transportation and handling of goods. Assist other estate departments with tasks as needed, ensuring smooth transport activities. Provide excellent customer service to guests, addressing their needs and queries professionally
passionate about providing exceptional customer service? Do you have a valid driver’s license and a warm with a friendly and professional demeanor.
What
efficient manner Answer guest inquiries about hotel services, facilities, hours of operation, and local area Communicate and work closely with the Sales Department concerning group bookings. Maintain availability Be able to perform all duties of Guest Services Agent and assist at front desk as needed. File reservations multi-task, must have experience handling customer service issues and be a team player
efficient manner Answer guest inquiries about hotel services, facilities, hours of operation, and local area Communicate and work closely with the Sales Department concerning group bookings. Maintain availability Be able to perform all duties of Guest Services Agent and assist at front desk as needed. File reservations multi-task, must have experience handling customer service issues and be a team player
manage multiple tasks, coordinate with various departments, and lead a team of maintenance staff.
and facilities.