experienced Manager: Commercial & Project Services to join our dynamic, growing team. Based in Cape company Commercial & Project Services Group, to deliver professional services to Clients and company. The risk. Provide contract and commercial support services to the process, engineering, projects, studies business units. Ensure the group delivers all its Services and efficiently and in compliance with Company
qualification
maintenance and reactive services including the management and inspection of specialist service subcontractors soft FM services, with at least 5 years Contract Management experience Hard & soft services operational relationship throughout the contract Lead customer service excellence and continuous improvement culture, that the business remains at the leading edge of service delivery and value Maintain and develop strong for the efficient performance of hard and soft service operations and maintenance Leadership Meet the
site office.
mechanical or electrical engineering services and management of service providers on site.
Ensures reliable
portfolio
the team and reporting back to the clients on service delivery • Ability to identify inefficient/ineffective level escalation and delivering results as per Service Level Agreement targets. • Produce reports to gauge and External Quality Reporting • In addition to service levels, People, Process and Client Management will the team and reporting back to the clients on service delivery • Ability to identify inefficient/ineffective level escalation and delivering results as per Service Level Agreement targets. • Produce reports to gauge
the team and reporting back to the clients on service delivery • Ability to identify inefficient/ineffective level escalation and delivering results as per Service Level Agreement targets. • Produce reports to gauge and External Quality Reporting • In addition to service levels, People, Process and Client Management will the team and reporting back to the clients on service delivery • Ability to identify inefficient/ineffective level escalation and delivering results as per Service Level Agreement targets. • Produce reports to gauge
portfolio, such as technical services (M&E, building fabric etc), soft services (hygiene, pest control and soft services in accordance with SLA's Review all SLA's entered into with eternal service providers for securing new business Identify new / future services Develop tender documents at a consistently high relationships throughout each contract Lead customer service excellence and continuous improvement culture, that the business remains at the leading edge of service delivery and value Maintain and develop strong
mechanical or electrical engineering services and management of service providers on site. Ensures reliable portfolio To contribute to the SLAs for approved service providers in conjunction with the Procurement team inspections, including technical, housekeeping, service contract and take on and take back inspections manage both “hard” and “soft” services, monitoring the quality of services and deliverables provided by market trends Manage procurement of goods and services via Fraxion Competencies: Good knowledge of safety
mechanical or electrical engineering services and management of service providers on site. Ensures reliable portfolio To contribute to the SLAs for approved service providers in conjunction with the Procurement team inspections, including technical, housekeeping, service contract and take on and take back inspections manage both “hard” and “soft” services, monitoring the quality of services and deliverables provided by market trends Manage procurement of goods and services via Fraxion Competencies: Good knowledge of safety