To service internal and external customers with superior customer care, service excellence and administrative inbound/outbound calls, and walk-in escalations. Support Desk Services: Assist and resolve customer enquiries and/or satisfaction and prevent customer complaints. Management of shared mailbox as per company standards, requirements reports. Provide handover support between PMO and Service delivery. Camera view signoffs Electrical provider Customer onboarding and audits Vet of new customers Manage customer welcome and onboarding and induction.