We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants handle related queries Share information with customers to build their understanding of products Create time Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 2 years' Call Centre experience in a Financial Services or Medical Health environment. Excellent oral
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants handle related queries Share information with customers to build their understanding of products Create time Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 2 years' Call Centre experience in a Financial Services or Medical Health environment. Excellent oral
client information, continuations Respond to customer queries timeously both telephonically and in writing resolving day-to-day administrative duties Manage inbound and outbound calls promptly Management of queries company from time to time Matric FAIS Compliant Customer Service Certificate RE5 advantageous Skills and Experience manage inbound and outbound calls promptly Always demonstrate an elevated level of customer service Adaptable: SLA Incorporating the principles of Treating Customers Fairly (TCF) Knowledge of The Protection of Personal
client information, continuations Respond to customer queries timeously both telephonically and in writing resolving day-to-day administrative duties Manage inbound and outbound calls promptly Management of queries company from time to time Matric FAIS Compliant Customer Service Certificate RE5 advantageous Skills and Experience manage inbound and outbound calls promptly Always demonstrate an elevated level of customer service Adaptable: SLA Incorporating the principles of Treating Customers Fairly (TCF) Knowledge of The Protection of Personal
type Respond professionally to customer queries Always adhere to the service level agreements Respond professionally resolve queries Liaise with brokers and medical service providers regarding queries Any other duties as time. Qualifications: - Matric FAIS Compliant Customer Service Certificate Skills and Experience: At least etiquette Always demonstrate an elevated level of customer service Ability to liaise with external parties Ability functions Incorporating the principles of Treating Customers Fairly (TCF) Pays attention to detail Computer
type Respond professionally to customer queries Always adhere to the service level agreements Respond professionally resolve queries Liaise with brokers and medical service providers regarding queries Any other duties as time. Qualifications: - Matric FAIS Compliant Customer Service Certificate Skills and Experience: At least etiquette Always demonstrate an elevated level of customer service Ability to liaise with external parties Ability functions Incorporating the principles of Treating Customers Fairly (TCF) Pays attention to detail Computer