join their team. Provide comprehensive technical support to customers regarding all company products through including telephonic, face-to-face, and on-site assistance. Ensure timely resolution of technical queries submit reports to Manager promptly. Manage administrative tasks such as generating job sheets, documenting appropriate training courses for further education. Assist at the trade counter as needed, ensuring prompt communication channels. Organisational skills to manage administrative tasks efficiently.
join their team. Provide comprehensive technical support to customers regarding all company products through including telephonic, face-to-face, and on-site assistance. Ensure timely resolution of technical queries submit reports to Manager promptly. Manage administrative tasks such as generating job sheets, documenting appropriate training courses for further education. Assist at the trade counter as needed, ensuring prompt communication channels. Organisational skills to manage administrative tasks efficiently.
join their team. Provide comprehensive technical support to customers regarding all company products through including telephonic, face-to-face, and on-site assistance. Ensure timely resolution of technical queries submit reports to Manager promptly. Manage administrative tasks such as generating job sheets, documenting appropriate training courses for further education. Assist at the trade counter as needed, ensuring prompt communication channels. Organisational skills to manage administrative tasks efficiently.
join their team. Provide comprehensive technical support to customers regarding all company products through including telephonic, face-to-face, and on-site assistance. Ensure timely resolution of technical queries submit reports to Manager promptly. Manage administrative tasks such as generating job sheets, documenting appropriate training courses for further education. Assist at the trade counter as needed, ensuring prompt communication channels. Organisational skills to manage administrative tasks efficiently.
growing team. Please note: this is a shift based in-office role. The SaaS / MSP Technical Account Manager expectations, goals and needs are met. Key focus is to support the client's product adoption, growth, and retention products/services Own proactive processes: host webinars, assist with the curation of valuable content for clients