Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Confirming clients information
Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Confirming clients information
Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Confirming clients information
· Risk Investigating · Sales · Marketing · Data capturing · Achieving department targets Requirements:
Resolve any complaints or service issues. Obtain and capture customer information. Explaining products and services
Responsibilities:
Record keeping Operating switchboard Client services Data input and scanning of documents General office duties
the internet, good keyboard skills – for accurate data input into the system; ● Good telephone etiquette
analytical skills, with the ability to translate data into insights: You will need to ask the right questions
this will be done in accordance with the applicable data protection and privacy legislation. We confirm that