performance indicators and meet expected client service levels.
Demanding and time-sensitive call center ive level fluency in the German language: Verbal & Written skills essential (Advanced level may be Specific operating hours may apply depending on the account allocated TBD in the interview stage (however flexibility (OFF)
Shifts move forward by 1 hour to account for Daylight Savings
Please note:
calculations to reporting and filing. They are backed by Group, a trusted partner to over 13,000 clients, including will have: Proven experience in Customer Success, Account Management, or a similar customer-focused role