post flight departure travel-related queries in customer relations department in German & English
Flexibility to work shifts
Previous customer service experience preferred
Benefits
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Technical Account Manager works closely with customers to understand and improve their client journey journey, internal advocate to the other departments, liaison between clients and company to ensure their expectations company and actively using products/services. Build customer loyalty to reduce churn and increase upsell opportunities
responsible for providing excellent customer service, ensuring customer satisfaction, and offering timely the ability to handle customer inquiries and complaints efficiently. Customer Service Representatives strong Customer Satisfaction skills Excellent Interpersonal Skills and ability to handle customer inquiries inquiries and complaints Customer Support experience Computer Literacy and proficiency in relevant software multitasking abilities Experience in a call center or customer service role is a plus