Co Ordinator Customer Call Centre Jobs in South Africa

Tech Support Customer Service Representative

Cape Town City Centre

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• Identify and respond to the customers’ needs with helpful solutions, delivering a high-quality empathy and patience when dealing with irate customers
• Apply excellent listening skills and probing information to resolve the query
• Ensure customer call backs to provide an update on the progress of of the query
• Ensure first call resolution on customer queries
• Strive for excellence with >Passion for customer service & must enjoy problem solving & exceeding customer expectations
• Experience

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German Speaking Customer Service Consultant NEW

South Africa

 Market related

post flight departure travel-related queries in customer relations department in German & English airline reservations systems & handle voice calls in English & German may include some written service levels.

Demanding and time-sensitive call center environment

Requirements

Native

Flexibility to work shifts

Previous customer service experience preferred

Benefits

1 Savings

Sales Development Representative Randburg

 Real Promotions

Randburg

our dyamic team of Call Centre Agents. This is a full-time on-site role for a Call Center Agent located (Johannesburg). The Call Center Agent will be responsible for providing excellent customer service, ensuring ensuring customer satisfaction, and offering timely and accurate support. The agent will need to have strong the ability to handle customer inquiries and complaints efficiently. Customer Service Representatives strong Customer Satisfaction skills Excellent Interpersonal Skills and ability to handle customer inquiries

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Technical Account Manager Durban

 Futurelink Global Recruitment

eThekwini

Technical Account Manager works closely with customers to understand and improve their client journey communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations company and actively using products/services. Build customer loyalty to reduce churn and increase upsell opportunities experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build

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