Customer Insight Manager Jobs in South Africa
- Gauteng (124)
- Western Cape (76)
- Kwazulu Natal (25)
- Eastern Cape (9)
- Mpumalanga (9)
- Limpopo (8)
- Northern Cape (5)
- North West (3)
- Free State (3)
Customer service / support
- Freerecruit (15)
- Consol Clayville (1)
- Consol Glass (1)
- Futurelink Global Recruitment (1)
- Pollinate Impact (1)
- Real Promotions (1)
- Steve Biko Academic Hospital (1)
- Freerecruit (1)
- Full Time
- Last 7 days (2)
Customer Success Manager
Freerecruit
Central Johannesburg
compliance. You will oversee and optimize the customer success operations, driving efficiency and excellence cross-functional teams to align operations with customer success initiatives and business objectives. Compliance alignment with cross-functional teams to drive customer success initiatives and achieve business objectives objectives. Process Improvement: Handling Customer Success platforms, identifying opportunities to streamline Proven experience in Customer Success, Account Management, or a similar customer-focused role. Bachelor’s
share this job on whatsappCustomer Service Consultant
FreerecruitSouth Africa
Excellent analytical skills – Previous experience in customer service – Ability to problem solve – Ability to clients; – Managing client accounts using in-house systems (training provided) The post Customer Service
Customer Service Representatives
FreerecruitVereeniging
client is looking for experienced Call Centre Staff Customer Service Representatives to assist clients over Matric · 1-3 Years’ experience as a Call Centre Customer Service Representative · Ms Office and Computer assist with clients / customer request and complaints service · Assisting Customers over the phone with calls and job cards · Managing own customer service support desk The post Customer Service Representatives
Customer Service Agent
FreerecruitWolmaransstad
We are looking for a Customer Service Agent to join our team in the retail industry. In this role, you our customers, ensuring their needs are met and resolving any issues they may have. As a Customer Service Agent, you will play a crucial role in maintaining customer satisfaction and building strong relationships ResponsibilitiesProvide friendly and professional service to customers, either in-person, over the phone, or through through electronic communication channels Assist customers with inquiries, concerns, and complaints, striving
Tech Support Customer Service Representative
Cape Town City Centre
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- Identify and respond to the customers’ needs with helpful solutions, delivering a high-quality empathy and patience when dealing with irate customers
- Apply excellent listening skills and probing information to resolve the query
- Ensure customer call backs to provide an update on the progress query
- Ensure first call resolution on customer queries
- Strive for excellence with every >Passion for customer service & must enjoy problem solving & exceeding customer expectations
- Experience
Complaints Manager
FreerecruitCentral Johannesburg
Advanced computer literacy (MS Office) Managing the complaint management and unauthorised transaction dispute dispute teams Prioritising of client complaints Managing of complaints end-to-end Direct communication (telephonic after resolving a complaint The post Complaints Manager appeared first on freerecruit.co.za .
Technical Account Manager Durban
Futurelink Global RecruitmenteThekwini
is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: this is The SaaS / MSP Technical Account Manager works closely with customers to understand and improve their contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner on client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with company and actively using products/services. Build customer loyalty to reduce churn and increase upsell opportunities
Freelance Community Manager – Weekends And Public Holidays
FreerecruitCentral Johannesburg
As a freelance community manager with a focus on weekends and public holidays, you must foster engagement and offer customer support. The goal, overall, is to build both the engagement rate and customer loyalty loyalty. Included in this role, will be risk management, some content development and attendance of key meetings their community. The post Freelance Community Manager – Weekends and Public Holidays appeared first on
Client Services Assistant
FreerecruitMasoheng
communication skills (written and verbal) •Ability to manager time effectively •Strong administration skills Key Performance Areas: •Assist Customer Services and Key Account Manager’s with efficient shipment movement timeously •Create status report for Customer Service or Key Account Managers •Assist with resolution of Debtors Debtors queries •Ensure clients, Customer Service, Key Account Managers are updated with regards to daily shipment events •Manage estimates and advice Customer Service or Key Account Managers of deviations •Report
Drivers
FreerecruitCentral Johannesburg
for a Driver: Light Duty Reporting to the Parts Manager, this position will be suitable for an individual defects, missing tools, spare wheel and report to Manager Check that all vehicles are locked and that the 20h00 TO 05h00 Give Driver Training to drivers/customers on handover of new vehicles Complete all necessary given. Move vehicles between dealership/suppliers/customers. Qualifications and Experience A minimum of Grade excellent verbal communication skill Excellent time management skills Problem solving Driver Trainer Qualification
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