Durban North area is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please a shift based in-office role. The SaaS / MSP Technical Account Manager works closely with customers to of sale to contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's cancellations, negative feedback, advice/queries, engage at-risk accounts, provide clients with recommendations on products/services Own proactive processes: host webinars, assist with the curation of valuable content for clients
prestigious airline brand on various work streams
Assistance to passengers with pre & post flight departure only
Excellent Computer literacy & technical skills
No criminal record.
Flexibility
preferably in a call center
Experience:
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