with helpful solutions, delivering a high-quality service
performance indicators and meet expected client service levels.
Demanding and time-sensitive call
Flexibility to work shifts
Previous customer service experience preferred
Benefits
1. Remuneration:
customer service, ensuring customer satisfaction, and offering timely and accurate support. The agent inquiries and complaints efficiently. Customer Service Representatives with strong Customer Satisfaction handle customer inquiries and complaints Customer Support experience Computer Literacy and proficiency in abilities Experience in a call center or customer service role is a plus
expectations, goals and needs are met. Key focus is to support the client's product adoption, growth, and retention recommendations on how to get the most from products/services Own proactive processes: host webinars, assist engaged with company and actively using products/services. Build customer loyalty to reduce churn and increase