training provided.
Daily interactions with international passengers with queries and compliments
Required per week at 8-9 hours shifts per day
3. Operational hours:24/7; 365 days per week
- Rotational Mondays Sundays include & public holidays as operationally required. Working hours may be subject to change depending on client requirements.
- Specific operating hours may apply depending on the account allocated Savings
Please note: We are a Contact Centre operating on a 24/7 basis, thus all shifts are subject to
role to be the client's partner on their journey, internal advocate to the other departments, liaison between upsell opportunities. Be the glue between all internal departments, working with the relevant departments
will oversee and optimize the customer success operations, driving efficiency and excellence in service Collaborate with cross-functional teams to align operations with customer success initiatives and business platforms, identifying opportunities to streamline operations, and implementing best practices to improve efficiency
Also Available Reception Typing Record keeping Operating switchboard Client services Data input and scanning
Also Available Reception Typing Record keeping Operating switchboard Client services Data input and scanning
ensure high levels of success in our dynamic operation
Job
-Compiling documentation in travel wallet -Finalize operations from accommodation, guides, transport and entrance