Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Confirming clients information
Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Confirming clients information
Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Confirming clients information
· Risk Investigating · Sales · Marketing · Data capturing · Achieving department targets Requirements:
Resolve any complaints or service issues. Obtain and capture customer information. Explaining products and services
Responsibilities:
Record keeping Operating switchboard Client services Data input and scanning of documents General office duties
Record keeping Operating switchboard Client services Data input and scanning of documents General office duties
the internet, good keyboard skills – for accurate data input into the system; ● Good telephone etiquette
analytical skills, with the ability to translate data into insights: You will need to ask the right questions