convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps to provide product and service information to customers. Prepare customer service reports and checks, to effective and efficient admin operation. Update customer account/details with necessary information when of our products, services, and policies to supply accurate information to customers. Contributes to working team effort to maintain high levels of service. Record customer interactions and follow up on pending
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets targets, and objectives. Develop customer satisfaction goals and coordinate with the team to meet them processing, and confirmation of customer payment request. Onboarding new Customers on various internal systems
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps to provide product and service information to customers. Prepare customer service reports and checks, to effective and efficient admin operation. Update customer account/details with necessary information when of our products, services, and policies to supply accurate information to customers. Contributes to working team effort to maintain high levels of service. Record customer interactions and follow up on pending
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets targets, and objectives. Develop customer satisfaction goals and coordinate with the team to meet them processing, and confirmation of customer payment request. Onboarding new Customers on various internal systems
broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants handle related queries Share information with customers to build their understanding of products Create time Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 2 years' Call Centre experience in a Financial Services or Medical Health environment. Excellent oral Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence
broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants handle related queries Share information with customers to build their understanding of products Create time Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 2 years' Call Centre experience in a Financial Services or Medical Health environment. Excellent oral Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence
client information, continuations Respond to customer queries timeously both telephonically and in writing company from time to time Matric FAIS Compliant Customer Service Certificate RE5 advantageous Skills and Experience promptly Always demonstrate an elevated level of customer service Adaptable: resilient person and shows a positive SLA Incorporating the principles of Treating Customers Fairly (TCF) Knowledge of The Protection of Personal
client information, continuations Respond to customer queries timeously both telephonically and in writing company from time to time Matric FAIS Compliant Customer Service Certificate RE5 advantageous Skills and Experience promptly Always demonstrate an elevated level of customer service Adaptable: resilient person and shows a positive SLA Incorporating the principles of Treating Customers Fairly (TCF) Knowledge of The Protection of Personal
prioritising customer-centric solutions and aiming to set higher standards in service and societal impact balance and sustainability. How you'll role As a Customer Support Specialist at this scaling startup, you you will play a vital role in handling customer interactions and financial transactions. This position position is ideal for individuals adept at customer service, focusing on financial management, issue resolution development. You will be responsible for managing customer inquiries, handling disputes, and enhancing your
pride ourselves on delivering exceptional customer service and maintaining strong client relationships experience in a call centre, collections, or customer service role is preferred. Strong communication and