and efficient admin operation. Update customer account/details with necessary information when needed minimum of 2-3 years' experience in a customer support role or a comparable customer-facing position. weekends, and holidays, according to the company's support schedule Candidate must have their own transport
Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying satisfaction with all client products. Providing back-up support to fellow administration team as and when required emails. Hire, onboard and train new Client support specialist employees. Assess own performance through necessary. Monitor, coach and develop customer support team members to ensure that they maximise their Skills & Experience: Manage the customer support team ensuring the development and delivery of a
and efficient admin operation. Update customer account/details with necessary information when needed minimum of 2-3 years' experience in a customer support role or a comparable customer-facing position. weekends, and holidays, according to the company's support schedule Candidate must have their own transport
Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying satisfaction with all client products. Providing back-up support to fellow administration team as and when required emails. Hire, onboard and train new Client support specialist employees. Assess own performance through necessary. Monitor, coach and develop customer support team members to ensure that they maximise their Skills & Experience: Manage the customer support team ensuring the development and delivery of a
The Client Accounts Department is a dynamic and integral part of our organization, specializing in outbound responsibility is to engage with existing clients whose accounts are in default, assisting them in making payment payment arrangements and handling various account-related inquiries. We pride ourselves on delivering exceptional Other ad hoc calls and duties related to Client Accounts Have a 3-year Degree or Diploma. Previous experience
The Client Accounts Department is a dynamic and integral part of our organization, specializing in outbound responsibility is to engage with existing clients whose accounts are in default, assisting them in making payment payment arrangements and handling various account-related inquiries. We pride ourselves on delivering exceptional Other ad hoc calls and duties related to Client Accounts Have a 3-year Degree or Diploma. Previous experience
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings Assurance/Quality Control (QA/QC) Agent to join our Customer Support team and help maintain and improve the quality for professional development and career growth. Supportive and inclusive work environment. Market Related
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings Assurance/Quality Control (QA/QC) Agent to join our Customer Support team and help maintain and improve the quality for professional development and career growth. Supportive and inclusive work environment. Market Related