The Client Accounts Department is a dynamic and integral part of our organization, specializing in outbound responsibility is to engage with existing clients whose accounts are in default, assisting them in making payment payment arrangements and handling various account-related inquiries. We pride ourselves on delivering exceptional according to the rejection reason received from the bank for failed payments or failed debicheck mandates by: Making new payment arrangements. Updating banking details on the system. Calling clients before their
The Client Accounts Department is a dynamic and integral part of our organization, specializing in outbound responsibility is to engage with existing clients whose accounts are in default, assisting them in making payment payment arrangements and handling various account-related inquiries. We pride ourselves on delivering exceptional according to the rejection reason received from the bank for failed payments or failed debicheck mandates by: Making new payment arrangements. Updating banking details on the system. Calling clients before their
contractor/Lessee.
new lease agreements, including setting up Xero accounts, generating invoices, sending mandates, and ensuring interaction (15%): address incoming calls related to account queries with professionalism, escalate or transfer ensure all proof of payments are documented in Xero accounts Risk management (10%): proactively manage potential
and efficient admin operation. Update customer account/details with necessary information when needed
and efficient admin operation. Update customer account/details with necessary information when needed
Minimum 1 year of experience in customer service/account management Microsoft Office experience CRM system