minimum of 2-3 years' experience in a customer support role or a comparable customer-facing position. Technical knowledge and comprehension of software applications. Keen attention to detail and accuracy when weekends, and holidays, according to the company's support schedule Candidate must have their own transport
Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying satisfaction with all client products. Providing back-up support to fellow administration team as and when required and emails. Hire, onboard and train new Client support specialist employees. Assess own performance through necessary. Monitor, coach and develop customer support team members to ensure that they maximise their Skills & Experience: Manage the customer support team ensuring the development and delivery of a
minimum of 2-3 years' experience in a customer support role or a comparable customer-facing position. Technical knowledge and comprehension of software applications. Keen attention to detail and accuracy when weekends, and holidays, according to the company's support schedule Candidate must have their own transport
Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying satisfaction with all client products. Providing back-up support to fellow administration team as and when required and emails. Hire, onboard and train new Client support specialist employees. Assess own performance through necessary. Monitor, coach and develop customer support team members to ensure that they maximise their Skills & Experience: Manage the customer support team ensuring the development and delivery of a
provide answers to questions and offer customer support. The goal, overall, is to build both the engagement
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings Assurance/Quality Control (QA/QC) Agent to join our Customer Support team and help maintain and improve the quality for professional development and career growth. Supportive and inclusive work environment. Market Related
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings Assurance/Quality Control (QA/QC) Agent to join our Customer Support team and help maintain and improve the quality for professional development and career growth. Supportive and inclusive work environment. Market Related
the solution, in addition to providing real-time support. Minimum Matric/ Grade 12 Tertiary qualification
the solution, in addition to providing real-time support. Minimum Matric/ Grade 12 Tertiary qualification
will be discussed beforehand.
Application Process:
If you are not contacted within within 2 weeks, please consider your application unsuccessful