Minimum 1 year of experience in customer service/account management Microsoft Office experience CRM system
The Client Accounts Department is a dynamic and integral part of our organization, specializing in outbound engage with existing clients whose accounts are in default, assisting them in making payment arrangements arrangements and handling various account-related inquiries. We pride ourselves on delivering exceptional customer effective communication and problem-solving. Assisting clients according to the rejection reason received Other ad hoc calls and duties related to Client Accounts Have a 3-year Degree or Diploma. Previous experience
The Client Accounts Department is a dynamic and integral part of our organization, specializing in outbound engage with existing clients whose accounts are in default, assisting them in making payment arrangements arrangements and handling various account-related inquiries. We pride ourselves on delivering exceptional customer effective communication and problem-solving. Assisting clients according to the rejection reason received Other ad hoc calls and duties related to Client Accounts Have a 3-year Degree or Diploma. Previous experience
Company Name: DNR Assist. Job Type: Contract. DNR Assist is a leading Roadside assistance & call center analytics and reporting, workforce management, call accounting tools, and more. Answering Inbound calls, Handling
correct and book on portal. Use low-cost courier option Reduce cost to serve Use economy service 95% of
correct and book on portal. Use low-cost courier option Reduce cost to serve Use economy service 95% of
and efficient admin operation. Update customer account/details with necessary information when needed Act responsibly with work resources and ensure cost containment measures are practiced. Comply with
and efficient admin operation. Update customer account/details with necessary information when needed Act responsibly with work resources and ensure cost containment measures are practiced. Comply with
individual who will execute all driving duties and to assist with any other reasonable duties as required. Position other reasonable duties required by department Assist with translation of other languages when possible
new lease agreements, including setting up Xero accounts, generating invoices, sending mandates, and ensuring interaction (15%): address incoming calls related to account queries with professionalism, escalate or transfer ensure all proof of payments are documented in Xero accounts Risk management (10%): proactively manage potential