automotive industry seeks for Customer Service Consultant to join their team Customer complaint and query handling handling and Customer case management. Building and maintaining relationships with the dealer network. and externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years
automotive industry seeks for Customer Service Consultant to join their team Customer complaint and query handling handling and Customer case management. Building and maintaining relationships with the dealer network. and externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years
broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants handle related queries Share information with customers to build their understanding of products Create time Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 2 years' Call Centre experience in a Financial Services or Medical Health environment. Excellent oral Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence
broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants handle related queries Share information with customers to build their understanding of products Create time Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 2 years' Call Centre experience in a Financial Services or Medical Health environment. Excellent oral Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence
inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction conjunction with Altron People Solutions customer goals and objectives. The Team Coach is also expected to work teams of the Contact Centre to ensure that the Customer Experience is delivered all the time.
Main
that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify and to supervisors. Provide product and service information to customers Matric Must have Call centre experience
incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify and to supervisors. Provide product and service information to customers Matric Must have Call centre experience
provide a variety of customer care, sales, claims, administration and office-based services to international our clients with 24-hour uninterrupted support services. We are looking for a Communication Specialist violations via inbound calls that enable our client's customers around the world to gain insight on how they can Minimum 2 years work experience in a Call Centre Customer Care, claims or insurance sales Additional Skills attention to detail. Outstanding customer service skills with strong customer and results orientation Experience
demands utmost professionalism, integrity and a customer-centric approach. An accredited financial advisor advisor commands the respect and trust of those customers who are entrusting their and their families financial At a glance it is about championing our valued customers to achieve their lifetime goals by identifying appropriate financial advice, in line with the customer's resources and financial goals, to enable positive on demand financial service and advice to customers within your allocated customer markets. Providing
demands utmost professionalism, integrity and a customer-centric approach. An accredited financial advisor advisor commands the respect and trust of those customers who are entrusting their and their families financial At a glance it is about championing our valued customers to achieve their lifetime goals by identifying appropriate financial advice, in line with the customer's resources and financial goals, to enable positive on demand financial service and advice to customers within your allocated customer markets. Providing