Job Title : Customer Experience Analyst/Quality Assurance (German Speaking) Location : Woodstock Type dedicated to delivering exceptional customer experiences. They are committed to fostering a dynamic and customer-centricity. About the Role: The Customer Experience Analyst ensures top-notch customer interactions quality standards; Create and update customer experience reports; Analyze data to identify areas for improvement; by the supervisor to meet quality objectives; Requirements: Proficiency in MS Office applications (Excel
servicing for Bank. Our customer promise is to deliver excellent customer services within the banking industry dealt with. We are the first point of contact for Bank customers, taking inbound calls for, amongst other to different banking accounts. To deliver excellent customer services within the banking industry to satisfy information being dealt with. First point of contact for Bank customers, taking inbound calls for, amongst other documentation with specific reference to different banking accounts. Conversations to understand customer
servicing for Bank. Our customer promise is to deliver excellent customer services within the banking industry dealt with. We are the first point of contact for Bank customers, taking inbound calls for, amongst other to different banking accounts. To deliver excellent customer services within the banking industry to satisfy information being dealt with. First point of contact for Bank customers, taking inbound calls for, amongst other documentation with specific reference to different banking accounts. Conversations to understand customer
Learnership At least 2 years experience in a retail meat market Super-marketing experience would be advantageous us in the future including but not limited to, banking details, criminal history and credit reports /financial
Learnership At least 2 years experience in a retail meat market Super-marketing experience would be advantageous us in the future including but not limited to, banking details, criminal history and credit reports /financial
Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service experience to join strategies Required to meet with stakeholders within the business to draw up SLAs for services required to enable staff management experience MS Office skills, most importantly advanced Excel Experience with telephony systems, VOIP, CRM, Dialers essential Must have experience with running and compiling daily, weekly and
Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service experience to join strategies Required to meet with stakeholders within the business to draw up SLAs for services required to enable staff management experience MS Office skills, most importantly advanced Excel Experience with telephony systems, VOIP, CRM, Dialers essential Must have experience with running and compiling daily, weekly and
resources to meet customer service delivery requirements and service level agreements and actively manage problems, which may include further escalation as required, to achieve the best possible outcome for the decisions are aligned to risk, legal and regulatory requirements inclusive of regular control self-assessments performance, meet the required standards, and continuously develop their capabilities and experience • Active performance Minimum of 2 years' experience managing a team 2 Years Client Service Experience R15 000 - R16 000 CTC
USA Night Shift Call Centre Agents Required - Cape Town Saltriver I'm reaching out to you about an exciting Ability to work night shift in Cape Town Minimum Requirements: Matric or NQF Level (this is absolutely not negotiable) Min 6 months unbroken call centre experience (this is absolutely not negotiable) Brilliant 5am for certain areas Candidates meeting the requirements can email your CV to thulsithandahc.co.za Subjectline
USA Night Shift Call Centre Agents Required - Cape Town Saltriver I'm reaching out to you about an exciting Ability to work night shift in Cape Town Minimum Requirements: Matric or NQF Level (this is absolutely not negotiable) Min 6 months unbroken call centre experience (this is absolutely not negotiable) Brilliant 5am for certain areas Candidates meeting the requirements can email your CV to thulsithandahc.co.za Subjectline