responsible for: Respond to inbound calls and initiate outbound calls to assist with daily bookings, rescheduling Manage inbound and outbound emails, live chats, and calls to facilitate bookings, address queries, and resolve Qualification's and experience: 2-5 years experience in a call centre environment Excellent communication skills, both
responsible for: Respond to inbound calls and initiate outbound calls to assist with daily bookings, rescheduling Manage inbound and outbound emails, live chats, and calls to facilitate bookings, address queries, and resolve Qualification's and experience: 2-5 years experience in a call centre environment Excellent communication skills, both
Representative is responsible for answering client calls, listening to their concerns, and solving problems Responsibilities: ▪ Answering of inbound calls. ▪ Respond to client's emails and calls and identify the client's needs information and solutions. ▪ Accessing a situation – first call resolution. ▪ Adhering to all client services guidelines stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller. Engage and actively
Representative is responsible for answering client calls, listening to their concerns, and solving problems Responsibilities: ▪ Answering of inbound calls. ▪ Respond to client's emails and calls and identify the client's needs information and solutions. ▪ Accessing a situation – first call resolution. ▪ Adhering to all client services guidelines stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller. Engage and actively
inspection sheets to compare to. Fibre in the centre's (documents/arranging access/surveys/mailing) Email
inspection sheets to compare to. Fibre in the centre's (documents/arranging access/surveys/mailing) Email
experience in a customer service agent/ contact centre agent role Evidence of sufficient experience to
City, Tygervalley (Bellville) and Cape Town City Centre. You must be able to work, shifts, weekends and
City, Tygervalley (Bellville) and Cape Town City Centre. You must be able to work, shifts, weekends and