are met. Key focus is to support the client's product adoption, growth, and retention. Manage the tickets with recommendations on how to get the most from products/services Own proactive processes: host webinars clients, engage in-opportunity accounts, host 1 on 1 training sessions, monitor client's health scores Keep clients engaged with company and actively using products/services. Build customer loyalty to reduce churn
Ensure that new practices have been booked for training. • Providing all relevant parties with weekly all functionalities on VeriClaim. • Effective training and facilitation techniques. • Effective presentation
Ensure that new practices have been booked for training. • Providing all relevant parties with weekly all functionalities on VeriClaim. • Effective training and facilitation techniques. • Effective presentation
Provide sound customer service within a technical product environment. Excellent analytical, organizational
Provide sound customer service within a technical product environment. Excellent analytical, organizational