ensure that CLO's meet and sustain agreed customer service, productivity and other targets through daily and systems required to deliver outstanding customer service. Ensures that a customer focused, high performance/high sales and distribution functions by improving customer service through analysing, evaluating, and optimising resolved. • Drive a customer first culture across the team. • Ensure changes to services and processes are
mandatory Fraud Detection Servicing customers by answering product and service questions and advising about outbound calls Adhering to compliance policy Customer Service Oriented Matric Fluent English Must live within accomodate for international hours 1 year Customer Service experience (desired but not mandatory) Fraud
mandatory Fraud Detection Servicing customers by answering product and service questions and advising about outbound calls Adhering to compliance policy Customer Service Oriented Matric Fluent English Must live within accomodate for international hours 1 year Customer Service experience (desired but not mandatory) Fraud
the efficiency of the customer service process Logging of all customer service calls Assign calls to often involve some form of complaint that the customer service coordinator must handle in accordance with passing it along to someone else to solve Customer service coordinators must ensure that the complaints experience will be highly beneficial Call Centre or Customer Service work experience or some form of store administration or similar accounting program Knowledge of customer service principles and practices and some understanding
the efficiency of the customer service process Logging of all customer service calls Assign calls to often involve some form of complaint that the customer service coordinator must handle in accordance with passing it along to someone else to solve Customer service coordinators must ensure that the complaints experience will be highly beneficial Call Centre or Customer Service work experience or some form of store administration or similar accounting program Knowledge of customer service principles and practices and some understanding
between customers and key team members, such as Customer Service Representatives Delegating sales enquiries exhibitions. Collaborating with sales, marketing, customer service and operations teams to improve the customer
between customers and key team members, such as Customer Service Representatives Delegating sales enquiries exhibitions. Collaborating with sales, marketing, customer service and operations teams to improve the customer
Nails (manicures / pedicures) Reservations Customer service Previous experience in a similar role
Nails (manicures / pedicures) Reservations Customer service Previous experience in a similar role
queries Minimum Requirements : Matric Previous customer service/telephone experience Competencies : Interpersonal orientated Attention to detail Deadline driven Customer service orientation and good telephone manner High