Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated and having fun. Your Role: Customer Interaction: Handle incoming calls and inquiries with professionalism Problem Solving: Assist customers by resolving issues and providing product/service information. Data Entry: Entry: Accurately log call details and customer information. Team Collaboration: Work closely with team team members to ensure customer satisfaction and meet team goals. What We're Looking For: Excellent Communication
Call Centre based in Sandton requires the services of a call centre agent. Customer service Client liaison Pastel Must have at least two years' experience in a call center NOT NEGOTIABLE: Must be able to work night
the Contact Centre business unit to ensure effective donor recruitment and customer service delivery through through a variety of in and outbound customer contact channels. Responsible for staffing, budget management addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections Contact Centre. 1.3 Communicate the plan to stakeholders, negotiate and implement individual service level Contact Centre operating model improves the customer experience whilst delivering an efficient service. 1
the Contact Centre business unit to ensure effective donor recruitment and customer service delivery through through a variety of in and outbound customer contact channels. Responsible for staffing, budget management addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections Contact Centre. 1.3 Communicate the plan to stakeholders, negotiate and implement individual service level Contact Centre operating model improves the customer experience whilst delivering an efficient service. 1
optimize the customer success operations, driving efficiency and excellence in service delivery. Collaborate cross-functional teams to align operations with customer success initiatives and business objectives. Compliance alignment with cross-functional teams to drive customer success initiatives and achieve business objectives objectives. Process Improvement: Handling Customer Success platforms, identifying opportunities to streamline Proven experience in Customer Success, Account Management, or a similar customer-focused role. Bachelor’s
Reference: CAW005579-LH2-1 Service Advisor - Midrand ( A fast growing motor vehicle brand is currently currently looking for a Service Advisor to join their growing team. Requirements: Automotive knowledge and experience Drivers license Duties: Customer Interaction: Greeting customers, scheduling service appointments, and effectively with them throughout the service process. Providing information about services, pricing, and timelines professional manner. Service Consultation: Conducting thorough consultations with customers to understand their
the West Rand, is currently looking to employ a service controller to start immediately or as soon as possible possible. You will be required to take service calls, communicate these to technicians, keep cleints time depending on the workload. Attend to customer telephonic call or emails by understanding the problem corrective action that the client can take. Log customer problems and complaints in CRM system by creating of jobcards where repair services rendered is not covered by existing service contract with client Issuing
Laureate Service team, the primary focus of your role is to provide relationship management service, active keep your finger on the pulse of our internal service level agreement to make sure that we achieve the supplied with detailed feedback • Responds to customer inquiries by understanding inquiry; reviewing assembling and forwarding information; verifying customer's understanding of information and answer • Meet require after hours and weekend work) • Assist with service recovery and client apologies, also help with handling
Laureate Service team, the primary focus of your role is to provide relationship management service, active keep your finger on the pulse of our internal service level agreement to make sure that we achieve the supplied with detailed feedback • Responds to customer inquiries by understanding inquiry; reviewing assembling and forwarding information; verifying customer's understanding of information and answer • Meet require after hours and weekend work) • Assist with service recovery and client apologies, also help with handling
Reference: CAW005640-LH2-1 Service Advisor - Midrand A fast growing motor vehicle brand is currently currently looking for a Service Advisor to join their growing team in Midrand. Requirements: Automotive knowledge to start asap Duties: Customer Interaction: Greeting customers, scheduling service appointments, and effectively with them throughout the service process. Providing information about services, pricing, and timelines professional manner. Service Consultation: Conducting thorough consultations with customers to understand their