are satisfied with products or services Following up with clients or customers to check that they're still Customer Communicate with Technician to repair products Make arrangements for delivery of repaired products Letting clients Semi-skilled and discretionary decision making Experience: 3-5 years of experience in an electrical
full and complete quotations in Syspro, and follow up on all outstanding Quotations. Check material availability with logistics Check all orders on Back Order Follow up on delivery dates for orders with no material and
full and complete quotations in Syspro, and follow up on all outstanding Quotations. Check material availability with logistics Check all orders on Back Order Follow up on delivery dates for orders with no material and
calls, communicate these to technicians, keep cleints up to date and manage the spares inventory. You will complaints in CRM system by creating jobcards Daily follow up of non completed jobcards by obtaining information
effective countermeasures. Ability to think quickly and make sound decisions in fast-paced and unpredictable
statistical data to provide valuable informed decision-making and process optimization. Managing incoming faxes
statistical data to provide valuable informed decision-making and process optimization. Managing incoming faxes
relationships with customers for repeat business Stay up-to-date with product knowledge and industry trends
professionally. Customer Satisfaction: Following up with customers after service appointments to ensure
professionally. Customer Satisfaction: Following up with customers after service appointments to ensure