National Senior Certificate (Grade 12) Contact Centre qualification (Desirable) Experience: 5 years' service environment. 2 years' experience in a Contact Centre with focuses on Social Media and/or Online Shopping
National Senior Certificate (Grade 12) Contact Centre qualification (Desirable) Experience: 5 years' service environment. 2 years' experience in a Contact Centre with focuses on Social Media and/or Online Shopping
The Fraud Telephone Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients in resolving their issues. You will be required to analyze fraud data and identify potential fraudulent activities, answer inquiries and questions, handle complaints,
The Fraud Telephone Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients in resolving their issues. You will be required to analyze fraud data and identify potential fraudulent activities, answer inquiries and questions, handle complaints,
back of opportunities identified in quality assessments Conduct regular performance reviews with agents detail Matric Preferably 12 months plus USA call centre experience. For 1 st party collections, it will
back of opportunities identified in quality assessments Conduct regular performance reviews with agents detail Matric Preferably 12 months plus USA call centre experience. For 1 st party collections, it will
qualification Experience • More than 2 years' call centre and/or customer management experience (Solution
Matric/ NQF LEVEL 4 Preferably 6-12 months USA call centre experience. For 1 st party collections, it will
request coming from the Merit Claims/ Non-Motor Assessing Departments. Ensure that the systems are utilized Salvage department processes and that of the Assessing environment. QUALIFICATIONS AND EXPERIENCE Matric
City, Tygervalley (Bellville) and Cape Town City Centre. You must be able to work, shifts, weekends and