tasks such as managing insurance policies; handling claims; providing customer service; and ensuring organisational efficiency. Managing insurance policies Handling claims Customer Service Ensuring organisation efficiency efficiency 3 years' insurance experience Insurance and claims management skills Insurance knowledge and customer
tasks such as managing insurance policies; handling claims; providing customer service; and ensuring organisational efficiency. Managing insurance policies Handling claims Customer Service Ensuring organisation efficiency efficiency 3 years' insurance experience Insurance and claims management skills Insurance knowledge and customer
service appointments for technicians based on customer needs and technician availability. Communicate information about the service process. Coordinate with technicians to ensure they have the necessary tools, equipment scheduling conflicts or delays proactively. Optimize technician schedules to maximize efficiency and minimize
Updating monthly call out list. Schedulin g Technician teams for monthly SLA services, call outs & Overtime & leave for all service & AMC technician teams. Supply only quotes & processing. Updating services, repairs & call outs. Handling AMC technician daily queries when on sites. Matric Minimum 2-3
Updating monthly call out list. Schedulin g Technician teams for monthly SLA services, call outs & Overtime & leave for all service & AMC technician teams. Supply only quotes & processing. Updating services, repairs & call outs. Handling AMC technician daily queries when on sites. Matric Minimum 2-3
directing vehicles to an available technician. Consulting with technicians about needed repairs and alternatives questions about service outcomes and consulting with technicians when necessary. Informing customers about potential productivity workshop technician. Ensure that parts arrive on time. Ensure that the technician comply with their customer concerns and relay them accurately to technicians. Stay updated on service procedures: Familiarize
productivity and customer service - Monitor's technician daily productivity report - Responsible for assigning
contact fulfilment, handling customer complaints and claims, and contact documentation with specific reference contact fulfilment, handling customer complaints and claims, and contact documentation with specific reference
contact fulfilment, handling customer complaints and claims, and contact documentation with specific reference contact fulfilment, handling customer complaints and claims, and contact documentation with specific reference
selections and recommendations; • Manage warranty claims with clients and keep record for management reports