incoming calls and customer service enquiries Capture Customer orders and follow through from start to frame and provide a solution to prevent a recurrence Type and forward quotations for Prospective Customers
vehicles etc. System and General Administration Data Capturing Valid Driver's License, and must own a reliable
vehicles etc. System and General Administration Data Capturing Valid Driver's License, and must own a reliable
rapport, matching and closing) Excellent data entry and typing skills Excellent written and verbal communication
rapport, matching and closing) Excellent data entry and typing skills Excellent written and verbal communication
targets daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements)
Proficiency in using computer software and systems for data entry, scheduling, and communication. Problem-solving
regarding services Maintain customer records and enter data into computer databases Schedule service and repair
regarding services Maintain customer records and enter data into computer databases Schedule service and repair
legal requirements. Maintain confidentiality and data security of customer information. i) Efficiency