TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company Pretoria East is seeking to employ a Product and Support Expert with at least 2 years of experience in a Product Experts provide high-quality first-line support and remote care to the company's USA customers applicable experience (years): • 2 years in Customer Support and Troubleshooting (or in a role requiring similar relationship management • Telephonic and email support • Video calling experience (advantageous) • Contact
TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company Pretoria East is seeking to employ a Product and Support Expert with at least 2 years of experience in a Product Experts provide high-quality first-line support and remote care to the company's USA customers applicable experience (years): • 2 years in Customer Support and Troubleshooting (or in a role requiring similar relationship management • Telephonic and email support • Video calling experience (advantageous) • Contact
Product Experts provide high-quality first-line support and remote care to hearX USA customers. They maintain meet their needs to minimise returns. Customer Support Answer any inbound calls and assist as far as possible timely manor. Complete assigned CRM tasks for support calls to customers. Assist with outbound calling positive view of hearX and Lexie and the customer support team and processes. Conduct business in a professional improve customer satisfaction. Maintain customer support KPA's at all times to ensure a high ‘customer effort
Excellence Are you in need of unparalleled customer support that leaves a lasting impression? Look no further resolution and minimal wait times for customers. ✅ 24/7 Support: Whether it's day or night, weekends, or holidays clock to provide uninterrupted support whenever you need it. Customer Support: Provide exceptional customer procedures to provide accurate information and support to customers. Adherence to Policies: Follow company
bout the Role: Provide leadership, guidance and support to a team of service desk analysts and assist the customers with the best level of customer service and support. Maximise productivity and improve service delivery Responsibilities: Provide leadership, guidance and support to a team of service desk analysts; Develop and attention to detail; Ability to work as a team to support and influence team members; A desire to take ownership and to tight deadlines; A patient, tolerant and supportive team member. Package : R200K - 250K/Annum UK
join their team. Provide comprehensive technical support to customers regarding all company products through
join their team. Provide comprehensive technical support to customers regarding all company products through
join their team. Provide comprehensive technical support to customers regarding all company products through
join their team. Provide comprehensive technical support to customers regarding all company products through
recognition programmes and incentives make your support structure one with lots of fun, laughter and something you have a disability and require any additional support, please contact us at talentbestmed.co.za . Bestmed