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and evaluate all relevant information to handle product and service inquiries Provide pricing and delivery and unresolved issues to the designated resource Manage customers' accounts Keep records of customer interactions customer activity reports Maintain customer databases Manage administration Communicate and coordinate with authorised to send customers their replacement products or reverse erroneous fees Others may function
and evaluate all relevant information to handle product and service inquiries Provide pricing and delivery and unresolved issues to the designated resource Manage customers' accounts Keep records of customer interactions customer activity reports Maintain customer databases Manage administration Communicate and coordinate with authorised to send customers their replacement products or reverse erroneous fees Others may function