we prioritize efficiency without compromising quality, ensuring prompt resolution and minimal wait times with live chat inquiries, while maintaining high quality and productivity standards. Product Knowledge: and customer satisfaction. Quality Assurance: Ensure adherence to quality standards and service level
customer equivalents; Responsible for the upkeep and quality of the knowledge base for the team; Ensure customer maintaining high levels of customer service; Set high-quality standards and monitor as part of monthly QA, ensuring is met via appropriate assessment methods; Quality Assurance of Incident Management by spot checking Incidents
be key, with focus on Customer Satisfaction and quality of transactions QUALIFICATIONS Grade 12 / Matric be key, with focus on Customer Satisfaction and quality of transactions QUALIFICATIONS Grade 12 / Matric
be key, with focus on Customer Satisfaction and quality of transactions QUALIFICATIONS Grade 12 / Matric be key, with focus on Customer Satisfaction and quality of transactions QUALIFICATIONS Grade 12 / Matric
Italian Brand Ambassador to monitor and improve the quality of the interactions with their clients. The successful exceptional customer service and maintaining the highest quality standards. Requirements: Matric/ Grade 12 (non-negotiable)
Italian Brand Ambassador to monitor and improve the quality of the interactions with their clients. The successful exceptional customer service and maintaining the highest quality standards. Requirements: Matric/ Grade 12 (non-negotiable)
responsibilities include upholding transaction quality within predefined parameters and controlling claim volumes of transactions. Effectively balances quality, timeliness and productivity standards Self-discipline responsibilities include upholding transaction quality within predefined parameters and controlling claim volumes of transactions. Effectively balances quality, timeliness and productivity standards Self-discipline
responsibilities include upholding transaction quality within predefined parameters and controlling claim volumes of transactions. Effectively balances quality, timeliness and productivity standards Self-discipline responsibilities include upholding transaction quality within predefined parameters and controlling claim volumes of transactions. Effectively balances quality, timeliness and productivity standards Self-discipline
responsibilities include upholding transaction quality within predefined parameters and controlling claim volumes of transactions. Effectively balances quality, timeliness and productivity standards Self-discipline responsibilities include upholding transaction quality within predefined parameters and controlling claim volumes of transactions. Effectively balances quality, timeliness and productivity standards Self-discipline
responsibilities include upholding transaction quality within predefined parameters and controlling claim volumes of transactions. Effectively balances quality, timeliness and productivity standards Self-discipline responsibilities include upholding transaction quality within predefined parameters and controlling claim volumes of transactions. Effectively balances quality, timeliness and productivity standards Self-discipline