billed. Communicate with parts department to ensure timeous availability of parts. Obtain various order Workshop workflow sheet. Send out by end of business day. Control the Workshop efficiency report, hours allocated advise them about service changes or vehicle pick up times. Maintain positive customer relationships to ensure billed. Communicate with parts department to ensure timeous availability of parts. Obtain various order Workshop workflow sheet. Send out by end of business day. Control the Workshop efficiency report, hours allocated
Able to handle 30 -35 Job cards per day.
team on a 3 month contract. Manage queries and day-to-day functions in an effective and professional manner manner within the agreed turnaround times Ensure all membership documents are correctly uploaded on the agreed turnaround times Coordinate with other departments in resolving day-to-day administrative duties outbound calls promptly Management of queries and day-to-day functions within SLA in an effective and professional other duties as assigned by the company from time to time Matric FAIS Compliant Customer Service Certificate
team on a 3 month contract. Manage queries and day-to-day functions in an effective and professional manner manner within the agreed turnaround times Ensure all membership documents are correctly uploaded on the agreed turnaround times Coordinate with other departments in resolving day-to-day administrative duties outbound calls promptly Management of queries and day-to-day functions within SLA in an effective and professional other duties as assigned by the company from time to time Matric FAIS Compliant Customer Service Certificate
every day. Advise Customer and Rep on the progress of orders. Respond to queries on the same day. Resolve Resolve customer complaints on the same day. Investigate and process Credit notes / Claims in the same month
every day. Advise Customer and Rep on the progress of orders. Respond to queries on the same day. Resolve Resolve customer complaints on the same day. Investigate and process Credit notes / Claims in the same month
reports/data extracts as per broker's request from time to time Escalate complex issues to the relevant departments other duties as assigned by the company from time to time Matric RE 5 advantageous Call Centre / Customer Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner and shows a positive
reports/data extracts as per broker's request from time to time Escalate complex issues to the relevant departments other duties as assigned by the company from time to time Matric RE 5 advantageous Call Centre / Customer Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner and shows a positive
questions – by OEC system, mail or similar, regarding parts and services sold by the company in South Africa required. Job Responsibilities: The incumbent would be part of the "Order to Cash" South African team. Main
questions – by OEC system, mail or similar, regarding parts and services sold by the company in South Africa required. Job Responsibilities: The incumbent would be part of the "Order to Cash" South African team. Main