The Client Accounts Department is a dynamic and integral part of our organization, specializing in outbound responsibility is to engage with existing clients whose accounts are in default, assisting them in making payment payment arrangements and handling various account-related inquiries. We pride ourselves on delivering exceptional Other ad hoc calls and duties related to Client Accounts Have a 3-year Degree or Diploma. Previous experience
The Client Accounts Department is a dynamic and integral part of our organization, specializing in outbound responsibility is to engage with existing clients whose accounts are in default, assisting them in making payment payment arrangements and handling various account-related inquiries. We pride ourselves on delivering exceptional Other ad hoc calls and duties related to Client Accounts Have a 3-year Degree or Diploma. Previous experience
new lease agreements, including setting up Xero accounts, generating invoices, sending mandates, and ensuring interaction (15%): address incoming calls related to account queries with professionalism, escalate or transfer ensure all proof of payments are documented in Xero accounts Risk management (10%): proactively manage potential
Perform customer verifications Set up new customer accounts Process orders, forms, applications and requests issues to the designated resource Manage customers' accounts Keep records of customer interactions and transactions PowerPoint Experience with Pastel or Sage or similar accounting program Knowledge of customer service principles
Perform customer verifications Set up new customer accounts Process orders, forms, applications and requests issues to the designated resource Manage customers' accounts Keep records of customer interactions and transactions PowerPoint Experience with Pastel or Sage or similar accounting program Knowledge of customer service principles
screening, endorsements, rating and handling of account queries. Underwriting: Process quotes, new business
screening, endorsements, rating and handling of account queries. Underwriting: Process quotes, new business
Adhere to procedures and systems for cheque and account clearances before releasing goods. Experience in
Adhere to procedures and systems for cheque and account clearances before releasing goods. Experience in
analytics and reporting, workforce management, call accounting tools, and more. Answering Inbound calls, Handling