Parcel Perfect.
2 - 3 years' previous customer service experience in a similar role in the logis
Job Purpose: The primary purpose of the Customer Service Representative role is to create the highest Business Administration) • 1–3-year experience in Customer Service roles/ order processing and Maintenance •
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Experience in handling ocean exports, customer service and front-office admin essential.
customer service, as well as assisting with the reception duties
ensure that CLO's meet and sustain agreed customer service, productivity and other targets through daily and systems required to deliver outstanding customer service. Ensures that a customer focused, high performance/high sales and distribution functions by improving customer service through analysing, evaluating, and optimising resolved. • Drive a customer first culture across the team. • Ensure changes to services and processes are
Job Purpose: The primary purpose of the Customer Service Representative role is to create the highest Business Administration) • 1–3-year experience in Customer Service roles/ order processing and Maintenance •
will be responsible for providing excellent customer service, ensuring customer satisfaction, and offering customer inquiries and complaints efficiently. Customer Service Representatives with strong Customer Satisfaction multitasking abilities Experience in a call center or customer service role is a plus
time Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence skills - Microsoft Office a must Excellent customer service skills Ability to handle pressure - always
time Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence skills - Microsoft Office a must Excellent customer service skills Ability to handle pressure - always
the efficiency of the customer service process Logging of all customer service calls Assign calls to often involve some form of complaint that the customer service coordinator must handle in accordance with passing it along to someone else to solve Customer service coordinators must ensure that the complaints experience will be highly beneficial Call Centre or Customer Service work experience or some form of store administration or similar accounting program Knowledge of customer service principles and practices and some understanding
the efficiency of the customer service process Logging of all customer service calls Assign calls to often involve some form of complaint that the customer service coordinator must handle in accordance with passing it along to someone else to solve Customer service coordinators must ensure that the complaints experience will be highly beneficial Call Centre or Customer Service work experience or some form of store administration or similar accounting program Knowledge of customer service principles and practices and some understanding