or as soon as possible. You will be required to take service calls, communicate these to technicians of possible corrective action that the client can take. Log customer problems and complaints in CRM system Monitoring of printer/device generated alerts and taking corrective action Performing printer repairs at Ability to keep manager informed when needed but takes initiative to expedite Accurate data capturing on
response times, awaiting parts, ETAs, etc.
Take full responsibility that when clients are given
or collections that these are adhered to.
To take full responsibility that when clients are given
across all organisational levels Flexibility by taking on ad hoc tasks Good discipline to ensure tasks
across all organisational levels Flexibility by taking on ad hoc tasks Good discipline to ensure tasks
courteous, polite, professional and willing to assist Takes ownership and responsibility Ability to work in
continuously improve the desired client experience. Take ownership of customer experience monitoring and
continuously improve the desired client experience. Take ownership of customer experience monitoring and
courteous, polite, professional and willing to assist Takes ownership and responsibility Ability to work in
Experience: Call centre experience is essential. Ready to take the next step in your career? Apply today by submitting
Experience: Call centre experience is essential. Ready to take the next step in your career? Apply today by submitting