product/service information.
communication and writing skills Excellent data entry and typing skills Able to manage inbound and outbound outbound calls promptly Always demonstrate an elevated level of customer service Adaptable: resilient person
communication and writing skills Excellent data entry and typing skills Able to manage inbound and outbound outbound calls promptly Always demonstrate an elevated level of customer service Adaptable: resilient person
in using computer software and systems for data entry, scheduling, and communication.
and providing product/service information. Data Entry: Accurately log call details and customer information
and providing product/service information. Data Entry: Accurately log call details and customer information
company policies. Oversee the tracking of visitor entry, maintain logs, and generate reports as needed.
externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years working years in an Aftersales position at BMW SA or dealer level mandatory Minimum of 2 years in a call centre environment communicate and interact across all organisational levels Flexibility by taking on ad hoc tasks Good discipline
externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years working years in an Aftersales position at BMW SA or dealer level mandatory Minimum of 2 years in a call centre environment communicate and interact across all organisational levels Flexibility by taking on ad hoc tasks Good discipline
way