inbound teams within a department, and monitor productivity
that the existing clients are satisfied with the products and service
Collect and deliver samples for
promotions, as well as to purchase the correct products for their application needs
Deliveries to
to optimise and streamline the performance and production output and to assist with energy efficiency of
Responsibilities will include: Servicing clients and up sell products according to clients needs. Servicing existing
escalations, and surveys (internal and external) for product and process improvements. Maintain and enhance
escalations, and surveys (internal and external) for product and process improvements. Maintain and enhance
Assist customers by resolving issues and providing product/service information.
Obtain and capture customer information. Explaining products and services to customers. Exceeding company standards
Customer Advocate
Demonstrate excellent product and system knowledge
Handle client queries
same principles to financial services to create products that better meet our clients' needs. Our needs-matched escalations, and surveys (internal and external) for product and process improvements. • Maintain and enhance
same principles to financial services to create products that better meet our clients' needs. Our needs-matched escalations, and surveys (internal and external) for product and process improvements. • Maintain and enhance