greeting customers coming through for their vehicle's repairs and servicing. Listen to customers' account Logging (taking down) customers concerns and comments. Translating customers' repair problems into standard Update vehicles repairs status to customers. Calculate and provide customer with an amount and time for repairs provided to customers meets company quality standards Invoice and collect payment from customers for services rendered Handle and resolve customer complaints regarding services Maintain customer records and enter data
greeting customers coming through for their vehicle's repairs and servicing. Listen to customers' account Logging (taking down) customers concerns and comments. Translating customers' repair problems into standard Update vehicles repairs status to customers. Calculate and provide customer with an amount and time for repairs provided to customers meets company quality standards Invoice and collect payment from customers for services rendered Handle and resolve customer complaints regarding services Maintain customer records and enter data
enquiries and deliver a satisfactory service to our customers. Key Responsibility Handling of inbound and outbound