satisfactory service to our customers. Key Responsibility Handling of inbound and outbound calls Maximising revenue
collect payment from customers for services rendered Handle and resolve customer complaints regarding services Services- by promoting sales for the workshop. Handling customer complaints. Providing customers with
collect payment from customers for services rendered Handle and resolve customer complaints regarding services Services- by promoting sales for the workshop. Handling customer complaints. Providing customers with
internal and external, Salvage dealers) stakeholders Handle queries from stakeholders Adherence to SOP and documents by the Salvage Supplier as per SLA. Handles the cancellation request coming from the Merit
and security protocols are followed Monitor cash handling and other financial activities Monitor Cashiers
Familiar with Social platforms & complaints handling • Knowledge of Call Centre Management systems