Manage large amounts of incoming calls/emails and face to face interaction with consumers. Handle consumer complaints, provide appropriate solutions and alternatives Booking-in repairs Ensure that all the repairs are repaired within SLA. Ensure that credit is processed within required time frame. Ma
Manage large amounts of incoming calls/emails and face to face interaction with consumers. Handle consumer complaints, provide appropriate solutions and alternatives Booking-in repairs Ensure that all the repairs are repaired within SLA. Ensure that credit is processed within required time frame. Ma
a vital role in ensuring exceptional customer service and maintaining the highest quality standards. non-negotiable). Minimum of 1 year experience in a customer service role. Tertiary education (advantageous). Must have report to campaign team leaders. Handle customer service calls within the banking sector . Ensure all outbound polite manner. Demonstrate excellence in customer service by achieving specified performance standards. Build
a vital role in ensuring exceptional customer service and maintaining the highest quality standards. non-negotiable). Minimum of 1 year experience in a customer service role. Tertiary education (advantageous). Must have report to campaign team leaders. Handle customer service calls within the banking sector . Ensure all outbound polite manner. Demonstrate excellence in customer service by achieving specified performance standards. Build