existing clients whose accounts are in default, assisting them in making payment arrangements and handling effective communication and problem-solving. Assisting clients according to the rejection reason received
existing clients whose accounts are in default, assisting them in making payment arrangements and handling effective communication and problem-solving. Assisting clients according to the rejection reason received
•Customer negligence process •Ensure stock takes are managed and prepared within the allocated time frame and •Telephonically /E-mail customer communication •Managing customer care •Customer feedback to general Tevo ensure SLA is adhered. •Addressing area managers (regional managers) not collecting or delivering repairs
•Customer negligence process •Ensure stock takes are managed and prepared within the allocated time frame and •Telephonically /E-mail customer communication •Managing customer care •Customer feedback to general Tevo ensure SLA is adhered. •Addressing area managers (regional managers) not collecting or delivering repairs
and customer contentment. Convey feedback to Management about product matters, service patterns, and addressing concerns empathetically, and proactively managing potential issues. Progressively advance personal