part of our organization, specializing in outbound call center operations. Our primary responsibility is arrangements. Updating banking details on the system. Calling clients before their next hampers are dispatched sales system with arrangements made. Other ad hoc calls and duties related to Client Accounts Have a 3-year Degree or Diploma. Previous experience in a call centre, collections, or customer service role is preferred be commission based only and is linked to every call you make. The expected salary is between R17 500
part of our organization, specializing in outbound call center operations. Our primary responsibility is arrangements. Updating banking details on the system. Calling clients before their next hampers are dispatched sales system with arrangements made. Other ad hoc calls and duties related to Client Accounts Have a 3-year Degree or Diploma. Previous experience in a call centre, collections, or customer service role is preferred be commission based only and is linked to every call you make. The expected salary is between R17 500
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback performance. Collaborate with the training team to design and implement training programs to address identified quality assurance/quality control role within a call centre environment. Skills: Excellent listening and Ability to provide constructive feedback and training. Strong organizational and time management skills
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback performance. Collaborate with the training team to design and implement training programs to address identified quality assurance/quality control role within a call centre environment. Skills: Excellent listening and Ability to provide constructive feedback and training. Strong organizational and time management skills
file documentation are up to date. Answer inbound calls and to provide product and service information to customer queries received through calls and emails. Hire, onboard and train new Client support specialist experience managing staff in customer support/ call centre environment. Punctual. Highly adaptable, shows
file documentation are up to date. Answer inbound calls and to provide product and service information to customer queries received through calls and emails. Hire, onboard and train new Client support specialist experience managing staff in customer support/ call centre environment. Punctual. Highly adaptable, shows
Responsibilities: Manage large amounts of inbound and outbound calls in a timely manner to provide product and service on weekends and public holidays. Participate in training and development opportunities to broaden product
Responsibilities: Manage large amounts of inbound and outbound calls in a timely manner to provide product and service on weekends and public holidays. Participate in training and development opportunities to broaden product