operations experience Computer literate – MS Office Sound numerical skills Strong command of the English language
contractor packs, work permits and maintaining records. Perform other duties as assigned by their manager
Customer Support agents and customers. Evaluate call recordings and live calls based on predefined criteria and to improve service quality. Maintain accurate records of all evaluations and feedback sessions. Continuous
Customer Support agents and customers. Evaluate call recordings and live calls based on predefined criteria and to improve service quality. Maintain accurate records of all evaluations and feedback sessions. Continuous
team effort to maintain high levels of service. Record customer interactions and follow up on pending
team effort to maintain high levels of service. Record customer interactions and follow up on pending