Key Responsibilities:
Administrative Duties:
Business and Operational Insurance Industry administrative processes. Your skills: • Ability to make decisions
be successful in this role, the candidate will assist the Customer Relations Manager in all areas of ities:
external parties (DD/IFA) when the need arises • Assist with monthly close off co-ordination (which may may require after hours and weekend work) • Assist with service recovery and client apologies, also help product information when requested • Processing administrative requests raised by customers • Rooting inbound a minimum of 2 years in the call centre and administration industry • You must have experience dealing
external parties (DD/IFA) when the need arises • Assist with monthly close off co-ordination (which may may require after hours and weekend work) • Assist with service recovery and client apologies, also help product information when requested • Processing administrative requests raised by customers • Rooting inbound a minimum of 2 years in the call centre and administration industry • You must have experience dealing
existing clients whose accounts are in default, assisting them in making payment arrangements and handling effective communication and problem-solving. Assisting clients according to the rejection reason received
existing clients whose accounts are in default, assisting them in making payment arrangements and handling effective communication and problem-solving. Assisting clients according to the rejection reason received
Business and Operational Insurance Industry administrative processes. Negotiable
Business and Operational Insurance Industry administrative processes. Negotiable
can demonstrate exceptional interpersonal, administrative and problem-solving skills, maintain a highly