area is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: this based in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner role such as Client Experience or Technical Account Management role IT/Tech related experience Experience
Proven experience in a customer relations or account management role, preferably in the electronics industry
proof of payments are documented in Xero accounts Risk management (10%): proactively manage potential risks
Duties and responsibilities
Manage a portfolio of existing clients and accounts
Always offer first class customer service
Providing a variety of quotations to clients.
Following up quotations each morning to ensure we have provided what was required and of
Our client is a UK based administrative service wishing to establish a South African support branch to manage their local payroll enquiries. Candidates should have a background in customer service or payroll support and have call centre or finance industry experience. Knowledge of UK payroll and com
Our client is a UK based administrative service wishing to establish a South African support branch to manage their local payroll enquiries. Candidates should have a background in customer service or payroll support and have call centre or finance industry experience. Knowledge of UK payroll and com
Matric and 5 - 8 years technical sales experience
Valid drivers license and own transport is essential
Manage and nurture Key Accounts
Develop new business
External on site liaison and customer visits to ensure that the existing clients are satisfied with the products and s
Job Purpose: The primary purpose of the Customer Service Representative role is to create the highest level of customer experience for a defined group of customers, to promote growth, profitability and customer performance targets. To follow-up customer orders, receive, process and reply to all type
Job Purpose: The primary purpose of the Customer Service Representative role is to create the highest level of customer experience for a defined group of customers, to promote growth, profitability and customer performance targets. To follow-up customer orders, receive, process and reply to all type
Action account / demurrage queries timeously where required. Communication Keep departmental management advised