SmartOps Fleet ( www.smartopsfleet.com ) is a leading provider of integrated and convenient e-Hailing services Insurance Funeral Cover Job Responsibilities: Provide customer service support to customers by obtaining client satisfaction with all client products. Providing back-up support to fellow administration team reports and checks, to ensure effective and efficient admin operation. Generate daily, weekly, and monthly management resolution. Ensure queries are resolved and feedback provided to relevant parties. Ensure customer profiles
SmartOps Fleet ( www.smartopsfleet.com ) is a leading provider of integrated and convenient e-Hailing services Insurance Funeral Cover Job Responsibilities: Provide customer service support to customers by obtaining client satisfaction with all client products. Providing back-up support to fellow administration team reports and checks, to ensure effective and efficient admin operation. Generate daily, weekly, and monthly management resolution. Ensure queries are resolved and feedback provided to relevant parties. Ensure customer profiles
SmartOps Fleet ( www.smartopsfleet.com ) is a leading provider of integrated and convenient e-Hailing services inbound and outbound calls in a timely manner to provide product and service information to customers. Prepare reports and checks, to ensure effective and efficient admin operation. Update customer account/details with on weekends and public holidays. Participate in training and development opportunities to broaden product
SmartOps Fleet ( www.smartopsfleet.com ) is a leading provider of integrated and convenient e-Hailing services inbound and outbound calls in a timely manner to provide product and service information to customers. Prepare reports and checks, to ensure effective and efficient admin operation. Update customer account/details with on weekends and public holidays. Participate in training and development opportunities to broaden product
SmartOps Fleet ( www.smartopsfleet.com ) is a leading provider of integrated and convenient e-Hailing services predefined criteria and standards. Score calls and provide detailed feedback on performance. Quality Assurance: performance. Collaborate with the training team to design and implement training programs to address identified verbal and written. Ability to provide constructive feedback and training. Strong organizational and time
SmartOps Fleet ( www.smartopsfleet.com ) is a leading provider of integrated and convenient e-Hailing services predefined criteria and standards. Score calls and provide detailed feedback on performance. Quality Assurance: performance. Collaborate with the training team to design and implement training programs to address identified verbal and written. Ability to provide constructive feedback and training. Strong organizational and time
have an impact on business. Reporting Analyse and provide input on clients monthly, quarterly, and annual hoc reports & letters. Presentations & Training Compile presentations related to business services information and training sessions for clients on the Company services and systems. Provide information sharing sharing and training sessions to relevant departments within the Company. Present at client BoT and Operational
information to handle product and service inquiries Provide pricing and delivery information Perform customer departments Follow up on customer interactions Provide feedback on the efficiency of the customer service request quotations from suppliers to assist in providing pricing to the Sales Representatives. Clerical administrative procedures Company system and procedures training takes place on the job and lasts for three months most, they will allow for a 6-month period for training (This is known as the probation period)
information to handle product and service inquiries Provide pricing and delivery information Perform customer departments Follow up on customer interactions Provide feedback on the efficiency of the customer service request quotations from suppliers to assist in providing pricing to the Sales Representatives. Clerical administrative procedures Company system and procedures training takes place on the job and lasts for three months most, they will allow for a 6-month period for training (This is known as the probation period)
Prepare quotations Ensure accurate invoice payments Full motorcycle handover process Customer follow ups