Job Title: Service Providers Practice Consultant
Location: medical scheme based in Pretoria, dedicated to providing comprehensive healthcare benefits to its members role: Our client is seeking a Service Providers Practice Consultant to join their team on a permanent candidate will be responsible for providing optimal support to healthcare providers on the network, expanding ns:
For this position with MSC, you are required to have:
Administration •Repair book in •Repair capturing. •Service centre quote (& day turnaround time) •Repair - assessments. •Repair - completion process. •Customer negligence process •Ensure stock takes are managed and prepared within the allocated time frame and minimise losses to agre
Administration •Repair book in •Repair capturing. •Service centre quote (& day turnaround time) •Repair - assessments. •Repair - completion process. •Customer negligence process •Ensure stock takes are managed and prepared within the allocated time frame and minimise losses to agre
Requirements: Experience not essential, as full training will be provided Excellent communication skills Personal Target driven Must be extremely disciplined. General admin skills The post Call Centre Agents appeared first
feedback, advice/queries, engage at-risk accounts, provide clients with recommendations on how to get the clients, engage in-opportunity accounts, host 1 on 1 training sessions, monitor client's health scores Keep clients reach their desired outcomes Understand and provide insights on the entire client journey Own means reliable transportation Ability to work shifts and full-time hours 4pm - 1am (Mon - Fri) / 9pm - 6am (Mon experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build rapport
Service Advisor duties
Good computer (DMS) and admin skills
Fully bilingual (English & Afrikaans)
communication and personalized assistance
* Provide outstanding admin support, including data entry, file management
Management: Lead and supervise the welcome desk teams, providing guidance, coaching, and performance feedback. across the group of companies. Address inquiries, provide information, and assist with various requests to enhance members' satisfaction. Staff Scheduling and Training: Develop staff schedules to ensure adequate coverage business hours and special events. Provide comprehensive training to welcome desk staff, covering procedures Collaborate with departments such as security, admin, facilities, and HR to ensure seamless member, staff
organization specializing in Sales, Marketing, Training & Development and Brand Activations. With bridging the gap between Sales and Marketing, we provide clients with a competitive advantage and a real our dyamic team of Call Centre Agents. This is a full-time on-site role for a Call Center Agent located The Call Center Agent will be responsible for providing excellent customer service, ensuring customer