requirements as well as safety and security of airport assets, aircraft, cargo, and passengers Gather provide relevant information/guidance regarding airport environment Define customer feedback system (all Management experience is essential. 3 years Aviation/Airport Operations experience is recommended. Mastery of
per performance Sites: Cape Town International Airport, Century City, Tygervalley (Bellville) and Cape below Airport: 06h00 - 23h00 - Until the last flight clears (9 hour shifts) Other sites (off Airport Location): throughout the rental process. Reservation Management: Handle customer reservations, including booking vehicles skills to provide exceptional customer service and handle customer interactions effectively. Experienced Adaptability: Capacity to work in a fast-paced environment, handle multiple tasks simultaneously, and adapt to changing
per performance Sites: Cape Town International Airport, Century City, Tygervalley (Bellville) and Cape below Airport: 06h00 - 23h00 - Until the last flight clears (9 hour shifts) Other sites (off Airport Location): throughout the rental process. Reservation Management: Handle customer reservations, including booking vehicles skills to provide exceptional customer service and handle customer interactions effectively. Experienced Adaptability: Capacity to work in a fast-paced environment, handle multiple tasks simultaneously, and adapt to changing
goods etc. You should be able to manage all the ground work and deal with customers directly. You should
monitoring shifts. Collaborate with public safety ground personnel to coordinate responses to public safety
orders, handling all correspondence, sell products/services, processing goods returned, handling customer
orders, handling all correspondence, sell products/services, processing goods returned, handling customer
fraudulent activities, answer inquiries and questions, handle complaints, troubleshoot problems and provide information changes on customers' account when needed Handling complaints Handling inbound and outbound calls Adhering
fraudulent activities, answer inquiries and questions, handle complaints, troubleshoot problems and provide information changes on customers' account when needed Handling complaints Handling inbound and outbound calls Adhering
Obtain and evaluate all relevant information to handle inquiries in a prioritized manner. Build and maintain Obtain and evaluate all relevant information to handle inquiries and complaints in a prioritized manner tactfully handle stressful and difficult situations. Ability to work effectively under pressure. Handles confidential